App Operations Manager
Description
• Seek a new challenge in an autonomous position with the power to achieve quick results. • Arise is a popular weight loss app that's active worldwide, with 8M+ downloads and a 4.7 average rating on the App Store. • Join our team and be a part of our mission: changing lives by empowering our users to become healthier and happier. • We are searching for a candidate who can help Arise reach its full potential and become a leader in the Health & Fitness category. • Read on if autonomous work in a young, international team is your calling and you love working remotely on a flexible schedule! • Development and maintenance of the product roadmap • Definition of product requirements (user stories, specifications) • Collaboration with UX/UI designers for an optimal user experience • Interface between development, design, marketing, and management • Conducting market and competitive analyses • Identification of new features and improvements based on user feedback • Creation and prioritization of backlogs • Management of releases and feature rollouts • Optimization of internal processes and procedures (e.g., support, QA, deployment) • Development and maintenance of standard operating procedures (SOPs) • Collaboration with customer support to analyze and resolve issues • Monitoring app performance and operational KPIs • Introduction and maintenance of process automation tools • Coordination with external service providers or partners • Analysis of user behavior (e.g., via Mixpanel, Google Analytics, Firebase) • Creation and presentation of reports and dashboards • Measurement and optimization of KPIs (e.g., B. Retention, Conversion, Churn) • A/B testing to validate product decisions • Close coordination with management on strategy and goals • Organization and management of sprint and planning meetings • Communication with stakeholders on status, risks, and milestones • Translation of business requirements into technical requirements • Monitoring and management of app stores (updates, descriptions, ratings) • Release planning and rollout strategies for new versions • Management of bugs, user reports, and hotfixes • Ensuring compatibility with new OS versions (iOS/Android) • Participation in the monetization strategy (e.g., subscriptions, in-app purchases) • Analysis of growth opportunities and expansion into new markets • Development of user acquisition and retention measures • Collaboration with marketing for campaigns and product launches
🎯 Requirements
• At least 2 years of professional experience in a similar business environment (app experience is an advantage) • Bachelor's Degree in a business or management-related field preferred • Great command of English, German or Russian is considered a plus
🏖️ Benefits
• A job that's challenging but stress-free, with a lot of creative freedom • Flat hierarchies, short decision-making processes and close collaboration with CEO • A friendly, international, and highly committed team that operates with mutual trust and efficient decision-making processes • The opportunity to contribute to an established, financially stable start-up with a 5-year Health & Fitness legacy • Flexible part-time work schedule and fully remote position • Paid annual leave
