Client Services Intern - K–12 Online Learning

Description

We are seeking a detail-oriented and proactive intern to support a variety of operational, analytical, and content-related tasks. • This internship offers hands-on experience in account management, educational technology, data analysis, and project coordination. • You'll work closely with our team to enhance systems, improve processes, and ensure quality service for our school partners. • Key Responsibilities: Draft and refine responses to frequently asked questions from district partners • Assist in the enhancement and formatting of training materials • Support quarterly meeting preparation (agendas, slide decks, program analytics, etc.) • Develop and compile reports to support partner communications and quarterly meetings • Review and update demo accounts for accuracy and usability • Serve as backup support for registration processes

🎯 Requirements

Strong written and verbal communication skills • Excellent attention to detail and organizational skills • Familiarity with Excel • Interest in K–12 education and/or educational technology • Self-motivated with the ability to manage time across multiple tasks • Experience with AI tools is a plus, but not required

🏖️ Benefits

Salary of $20/hour • Exposure to the operations of a client services team • Hands-on experience with education platforms and a learning management system • Insight into how data supports school decision-making and student outcomes • Opportunities for mentorship and professional development